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Question:
What is your deposit and cancellation policy?

Answer:

A holding deposit of at least 50% of the total tariff will be requested to secure a booking. 

On peak dates full payment in advance may be required.

Payments for accommodation may be made by:  VISA,  Master card or Bank card,  electronic bank transfer or cheque 

Notice of cancellation or alterations to a booking must be given in writing to Sailors Falls Estate as early as possible before the accommodation date.

Cancellation Conditions

  • Cancel one or more weeks before booking date lose 50% deposit
  • Cancel 2-7 days before booking date lose the full deposit.

The full deposit will be returned [less $30 booking fee] if property is rebooked.

Each cancellation will be treated on its merits and a fair outcome will be negotiated to suit both parties





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